Frequently asked questions

Yes. Profiles, browsing, messaging, posting jobs, scheduling staff and receiving reviews are free. Talent can add Pro for unlimited applications and extra perks.

Pick the account type you'll use most. Staff membership is separate: any account can be added to a venue's team by email.

Pick the nearest market or All markets. Pro members can suggest a new market from the market switcher.

Free accounts can send 3 applications per calendar month. Pro is unlimited. You can apply once per listing.

No. Messaging is free for everyone.

No. Roles, experience and certifications are self-reported. Venues should check originals when a role legally needs one.

Open Staff on your Venue dashboard and enter the email on their Niteshif account. They're added right away — no invite email is sent.

Not automatically. Overlapping shifts are blocked, but check the Time off page before assigning.

No. Punches can't be edited or deleted, which keeps the record trustworthy. Contact support if one is wrong.

Only a venue owner or active manager, and only after the work was confirmed by both sides or by a Niteshif admin. One review per job or shift per venue.

Being hired isn't proof the work happened. After the work, one side asks the other to confirm it on Work & reviews.

Each review is the average of four equally weighted 1–5 ratings. Your overall rating is the average of your published reviews, shown to one decimal. Hidden reviews don't count.

No. Pro, ad spending, sponsored placements and profile completeness never affect ratings or verification.

Post a public response, and use Report if it's abusive, discriminatory, not about the work or fake. Honest negative feedback about the work stays up.

No. Reviews can't be edited after posting. Admins can hide a review that breaks the rules, with a recorded reason.

Pro is monthly or yearly. The current price is shown on the Pro screen and in checkout before you pay.

Yes, 7 days, for your first Pro subscription only. You're charged when it ends unless you cancel first.

Open Billing and choose Manage subscription. Pro normally stays on until the end of the paid period.

Not yet. Start Pro on the niteshif.com website; the app will recognise it.

There's no self-service refund. Open a support request with the date and amount and our team will look at it.

Base price per market plus a member fee per registered member there, capped at the base price per market. Use the calculator for live prices.

No. Member counts are only a pricing input, not a promise of views, clicks, applicants or hires.

Every paid campaign waits for Niteshif review. Once approved it shows Scheduled or Active.

Not yourself. Markets, dates and what it promotes are locked once priced. Contact support.

Not yet. Use Ads Manager on the website.

Not yet. Report them and open a support request under Safety.

No. Niteshif doesn't run identity, background or license checks.

No. Cancel Pro under Billing first, then delete your account in Settings.

Sign in and open Support requests to get a reference number and see replies. Locked out? Email info@niteshif.com.